Part of being a good investigator is simply being a good listener. Being open, receptive, encouraging and nonjudgmental goes a long way towards getting people to tell you things. If you do enough interviewing, you soon realize that people have a desire to talk about themselves, to be understood, and to have the listener see the world through their eyes. The good news is that people will often tell us things that they will not tell others. The bad news is that we are getting our information from someone with a definite point of view, and as such, every event or fact they share may well be distorted by their own history, experience or emotions.